Refund Policy

We are always happy to process refunds providing the request is genuine and for the right reason. As an online seller we have a duty to accept returns in line with consumer legislation.
For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between courses, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms and Conditions very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period. You must meet the following Criteria for Refund. 
You may can cancel your package of sessions or book purchase without penalty and for a refund within 30 business days from your purchase date.
Should you cancel after 30 business days, your payment is non-refundable.
All fees are based on Services purchased and not actual usage.

YOUR RIGHT TO CANCEL

Without limiting any of your other cancellation/refund rights described above, as required by law, you may always cancel this contract and obtain a full refund, without any penalty or obligation, if notice of cancellation is given, in writing, within 30 business days from the date you place your order or the date on which you commence utilizing the services under this contract, whichever is longer. For purposes of this section, business days are Monday through Friday.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Changes to this Refund Policy
We reserve the right to alter this Refund Policy at any time. Such alterations will be posted on our website. You can also obtain an up-to-date copy of our Refund Policy by contacting us refund@helpmychildactor.com

Diana I. Cherubin LLC
USA - California
Ph:818-514-5723
This document was last updated on October 14, 2021 

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